The best way to scan your pet with a phone is to use our complimentary phone app.  This app is available in the iOS App Store.  The name of the app is “Biotrack Scan”.  There is also a link to the app at the top of our homepage. 

 Our website allows you to keep various records for your dog, including vaccination records, medical history, training progress, behavioral notes, and even a diary to log daily activities and milestones. You can also upload photos and videos to create a comprehensive record of your dog’s life.

 Yes, we take the security and privacy of your dog’s information seriously. Our website employs robust security measures to protect all data stored on our servers. Additionally, we do not share your dog’s information with third parties without your explicit consent.

Yes, our website is designed to be accessible from any device with an internet connection, including desktop computers, laptops, tablets, and smartphones. You can log in to your account from any device to view and update your dog’s records anytime, anywhere.

If you encounter any issues while using our website or need assistance with any aspect of your dog’s records, please don’t hesitate to contact our customer support team. You can reach us via email, phone, or through the contact form on our website, and we’ll be happy to assist you promptly.